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Employment History

I have worked within the IT industry for nearly 25 years, and have adapted to the step change in the way information is managed. Starting in a development role, I quickly moved across to product management and established myself as as a strong leader in the field. Empathetic to peoples needs and circumstances I am highly skilled in influencing decision making and coaching people in their roles. Based in South Wales I am currently managing a large portfolio of government legislative controls and services, through a high performing product management team.

Appointments

Strategic Product Manager building a product team defining strategy, resourcing deliveries aligning with best practice across UK government.

From: August 2019 | To: Present

Reason For Leaving:

 

Key Skills - Coaching, Mentoring, Stakeholder Management, Communication, Influencing 

Lead Product Manager

Companies House

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This, offered me the opportunity to lead and develop an evolving area of a UK wide government agency. I would experience working with senior executive teams, contributing to defining strategy and influencing senior stakeholders in scoping legislative needs. Leading a team of product managers, I define ways of working, own the product strategy, and am responsible for resourcing product expertise across all of our services. Aligning with government best practice I coach and mentor teams in the adoption of GDS standards.   Read More Here

Product owner role leading an agile multi functional team and delivering systems, across the NHS in Wales.

From: November 2015 | To: August 2019

Reason For Leaving: Offered opportunity to build a new team and establish Product profession.

 

Key Skills - Agile Delivery, Stakeholder Management, Continuous Improvement, Scrum 

Product Manager

NHS Wales Informatics Service

Merthyr Valleys Homes

This, afforded me the opportunity to lead a service area delivering an integration service, providing interfaces between systems across Wales. Supported by a team of developers, business analysts and support technicians, I had full autonomy in my day to day activity, and manage the development of systems and applications aligning with the agile framework and methodologies. Read More Here

IT management role leading a small support team and delivering projects, in the public social housing sector.

From: June 2011 | To: November 2015

Reason For Leaving: Opportunity to lead and direct a national level service.

 

Key Skills - Project Management, Contract Negotiation, Line Management, Budgeting 

Business Applications Analyst

Merthyr Valleys Homes

Merthyr Valleys Homes

This gave me sole responsibility over the control operation and ongoing maintenance of all the business applications across the organisation. Supported by a small technical team, I was reasonably self governed and my main duties require me to liaise with third party suppliers, and ensure all software and associated processes meet the organisations requirements

Read More Here

EADS
Business Intelligence Data Analyst

EADS Systems

Business Intelligence specific role in an established IT company

From: May 2008 | · To: June 2011

Reason for Leaving: Project was completed and commissioned, further funding was withdrawn.

 

Key Skills - Project Management, Data Analysis, ETL processing, BO Universe Design, SSRS, Oracle Warehouse

This was an exciting oppurtuinty to join a highly dynamic project team wthin an industry leading organisation in the defence sector. Initally I was appointed as a product specialist and worked together with clients to develop the product to specifciation. This lead to the formation and delivery of a business intelligence solution utilising oracle and the business objects suite of applications. Read More Here

Project driven role in the utilities sector

From: April 2001 | To: May 2008

Reason for Leaving: Oppurtunity to form and take the lead on a BI project, in the IT sector.

 

Key Skills - Project Management, Data Analysis, Data manipulation, Team leadership

Information Systems Engineer

Imtech Process

Imtech Process

This started off as a medium sized organisation with utility specific (water) clients. The organisation was a process engineering provider, so not directly connected with IT although there was scope to grow in to the role as the IT department grew. My primary duty was to develop an electronic document management system, capable of replacing paper based records that were kept at regional site offices. Read More Here

IT Developer

Clubs Online

First job after completing a university degree

From: October 2000 | To: March 2001

Reason for Leaving: Very small startup company - No structured career path

 

Key Skills - Sql, ASP, HTML, ETL processing, requirements gathering, CRM, fault diagnosis

Clubs Online was a company that was formed right in the middle of the ".com" boom. I was appointed as an IT developer, which at the time, meant I had to cover all the day to day activities, whilst the director was liasing with clients and trying to further establish the organisation.

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